Connectivity

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Connectivity

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Connectivity
Connectivity
2024-08-11 18:00:22

I have bought an AX1500, but it will not connect to my Comcast router.

  0      
0
#1
Options
1 Reply
Re:Connectivity
2024-08-12 20:59:24

Hey @Finny,

We will need a bit more information about what your setup is looking like, and what you have done to troubleshoot/what problems are being seen.

 

First, what are the devices being used from your ISP? 

If your comcast device is also acting as a router, you will either need to configure the modem/gateway to use 'Bridge Mode', or you will need to configure your Archer Router in AP Mode - which will essentially serve to extend the network created and managed by comcast's gateway.

 

When in bridge mode, your Comcast gateway will work more as a traditional modem, in which you can connect one device to(your Archer Router) which will then manage the connections across the network.

Survey: Share Your Experience and Help Shape the Future of TP-Link Support How Does Your Smart Home Help You Save on Electricity? Check out Our Community Newsletter and Monthly Firmware Updates in our Knowledge Base
Contact Support or Join our Official Subreddits: r/tapo, r/tplink, r/omada_networks
  0  
0
#2
Options