Disable User Experience

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Disable User Experience

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

KathyinCA

2024-08-30 01:55:29 - last edited 2024-08-30 01:56:34

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2024-08-30

Disable User Experience

2024-08-30 01:55:29 - last edited 2024-08-30 01:56:34

We just purchased cameras and were forced to enroll in the User Experience in order to set up the app. It said we could change that choice, but after searching high and low (help, FAQs, community, privacy policy) I can't see how. What are the specific steps to disable that option - or where can I find them?

Not happy at this backdoor way to push us into an "option" that isn't very optional.

1 Reply

Wayne-TP

2024-09-02 09:01:16

Posts: 4979

Helpful: 861

Solutions: 1610

Stories: 12

Registered: 2020-06-23

Re:Disable User Experience

2024-09-02 09:01:16

@KathyinCA

The User Experience Improvement Program is non-mandatory. In the case of the Tapo App, for example, User Agreement & Privacy Terms are mandatory and User Experience Improvement Program is optional when registering for the first download.

If you would like to opt out of this program, you can find the on/off switch under the privacy-related options in the app, e.g. in the Tapo App, the path is Me ->About -> Privacy Settings.

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.

Disable User Experience

Disable User Experience

Information

Voters 0

Tags