HomeShield issues

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HomeShield issues

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HomeShield issues
HomeShield issues
Sunday - last edited Sunday
Model: Archer AXE95  
Hardware Version: V1
Firmware Version: 1.1.5

Hello

 

Is there an issue with Home Shield at the moment?

 

I need to disable the IoT functions for a bit to download some files, although when I attempt to turn off the feature I get a popup saying "Failed to save the information. Please try again later."

 

I really wish the A/V features were baked into the device instead of APP use only...

 

Please let me know if there is something I can do to disable the IoT (or any HomeShield feature) any other way than in the app.

 

Thanks

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#1
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Re:HomeShield issues-Solution
Sunday - last edited Sunday

  @d-lux Unsure why, but it "appeared" i was logged into the app, but after going to "More/Manager" it asked me to login.

 

After logging in I was able to adjust Home Shield settings.

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#2
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Re:HomeShield issues-Solution
Sunday - last edited Sunday

  @d-lux Unsure why, but it "appeared" i was logged into the app, but after going to "More/Manager" it asked me to login.

 

After logging in I was able to adjust Home Shield settings.

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#2
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