After firmware update app won't let me sign in to my RE230

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After firmware update app won't let me sign in to my RE230

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
After firmware update app won't let me sign in to my RE230
After firmware update app won't let me sign in to my RE230
2024-12-15 19:27:30 - last edited 2024-12-15 19:29:01
Model: RE230  
Hardware Version:
Firmware Version:

Updated the firmware to my RE230 today and the app promptly started going to an "Enter Login Password" page when attempting to view that device in the app, and even more weirdly refusing to accept the one and only password I've always had that I've had years of access with the app with, thus I'm unable to actually log on to manage that device.  Weirdly, the app still takes me directly to info on my RE550 if I choose that device (i.e., no interstitial password requirement).   Any ideas on how to fix without resetting to factory settings (which I assume would mean reconnecting everything).  

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