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Frequently disconnects from wifi

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Frequently disconnects from wifi

18 Reply
Re:Frequently disconnects from wifi
2025-03-17 15:06:34

  @SimSimSim no problem, I will forward you the emails. Just send me a hello email to dszx91969@gmail.com and I'll send it over.yes

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#12
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Re:Frequently disconnects from wifi
2025-04-25 13:14:49

  @SimSimSim Just wanted to close the loop on this problem. Tapo manually pushed out a firmware to my DL110, it has been very stable for a couple of weeks now, hopefully it is fix now.

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#13
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Re:Frequently disconnects from wifi
a week ago

c304e9e2354a4b3fa0d3af70bf1afe41  @dszx91969 

Even when I am on same wifi it shows offline. 
if I go near like in Bluetooth range it works fine. 

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#14
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Re:Frequently disconnects from wifi
a week ago

  @Iproprime 

 

You need to contact tech support and they will send you a personal firmware update that will fix the problem.

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#15
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Re:Frequently disconnects from wifi
Wednesday

Iproprime wrote

c304e9e2354a4b3fa0d3af70bf1afe41  @dszx91969 

Even when I am on same wifi it shows offline. 
if I go near like in Bluetooth range it works fine. 

  @Iproprime 

 

For a WiFi disconnection issue, the most important thing is to confirm the signal strength of the smart device, as it will certainly experience unstable connection problems if the signal is too weak. How to check and improve the network connection stability of Tapo smart devices

 

If the problem still exists, then seeking assistance from the technical support is required. Contact Technical Support

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#16
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Re:Frequently disconnects from wifi
Wednesday

  @Wayne-TP 

The network connection is good. (-49 RSSI) 

The issue is when I go off wifi or out of bluetooth range it doesn't seem to respond. 
And no, I have not yet mailed tplink support regarding this issue or for the firmware. 
 

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#17
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Re:Frequently disconnects from wifi
Wednesday
Did it work for you?
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#18
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Re:Frequently disconnects from wifi
Thursday
 Hi @Iproprime, I had the same problem with my DL110 a few months ago. As per suggested by dszx91969, I contacted TP-Link support and the pushed out a firmware update manually to my DL110. This seems to fix the problem. Your router firewall will also cause this problem, please check, eg by turning on the AIProtection function on the Asus router will cause the DL110 to disconnect from the wifi regularly.
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#19
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