RV 30 Max plus doesn't engage suction when resuming cleaning after stuck brush is cleared.
It's just a minor bug but if I have to clear the brush and hit resume the vacuum doesn't resume it's previous suction level. It will continue where it left off and finish it's rounds as programmed but without carpet boost or other previous set levels. If I send it home the suction kicks in immediately. I can restart the cleaning and everything works fine.
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Thanks for reporting this. I haven't had my vacuum get its brush stuck too often (especially after I found the cleaning tool at the top of the docks), so I have never noticed.
From the Tapo App, it is possible to adjust the suction level of the vacuum during the clean. Is the vacuum able to properly adjust the suction power that way?
What was the suction level that you had set for the vacuum when the brush got stuck? What power level was the vacuum at when it resumed?
Otherwise, what specific hardware version is your vacuum?
What firmware is your vacuum running?
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From the Tapo App, it is possible to adjust the suction level of the vacuum during the clean. Is the vacuum able to properly adjust the suction power that way?
The power does adjust manually if I try now but I didn't realize it could be changed during the clean and I haven't checked after clearing the brush. Usually it's just set and forget on a schedule while everybody is gone and I just hit the power button on it to restart after a quick fix if I come home and find it stuck.
What was the suction level that you had set for the vacuum when the brush got stuck? What power level was the vacuum at when it resumed?
I usually have it on max for my carpeted areas. It didn't report a change that I noticed but I could not hear the suction at all so I'm guessing it went to minimum after freeing the brush.
Otherwise, what specific hardware version is your vacuum?
Tapo RV30 Max Plus version 1.0
What firmware is your vacuum running?
The autoupdate is enabled and it says it is fully up to date.
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My RV20 Max Plus is doing exactly the same thing
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Does your brush also get stuck? Is this a recurring issue? Can it be triggered by other factors—any behavior that temporarily interrupts the cleaning process?
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The main brush sometimes gets stuck with large pieces of paper or other objects, which makes the robot stop. When I clean the brush and resume, it continues the task but without vacuuming, it only moves and sweeps.
From what I could verify, this only happens when the main brush gets stuck.
To solve it, I need to send the robot back to the dock and restart the task. However, this is not practical because it does not resume from the same location.
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