I’m experiencing an issue with my Tapo C402 camera. When connected to a power source, the camera works perfectly. However, as soon as I disconnect it from the power supply, it shuts off immediately — as if the battery is completely drained.

Interestingly, when the camera is plugged in, it shows 100% battery charge. I’ve already tried resetting both the network and the camera itself, but the issue persists.

Could you please advise on what might be causing this and how to resolve it?