Tapo C660 not returning to home

Tapo C660 not returning to home

33 Reply
Re:Tapo C660 not returning to home
Tuesday

  @RonValkenburg Rebooting once a day is ridiculous.  No clue why you'd consider buying more...
 

All 4 of my Tapo pan tilts have been set to a stationary position, for months.  I've deleted all viewpoints from the cams, but I still find they stimove slightly, on their own.  Not by much, but they still need to be adjusted . 
 

I've told several people (who asked my opinion of these cams), to either buy the stationary cams or look for a different brand. 
 

Their inability to always return to home, and the extra money to upgrade the solar panels, make these a pretty poor investment. 
 

-Todd 

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#32
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Re:Tapo C660 not returning to home
Wednesday

  @ToddA1 

On paper the C660 is a great camera for the price and hoping they fix them but, yes, I will not buy another C660 until they are working as designed.

I have a lot of Tapo products, including other cameras but want to replace my last 2 Nest cameras so I can cancel the cloud subscription, as I have a Tapo H500 hub for my other cameras.

 

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#33
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Re:Tapo C660 not returning to home
Wednesday

  @RonValkenburg  @ToddA1 

 

Hi,

Thank you both for sharing your detailed feedback and frustrations regarding the performance issues with your pan/tilt cameras. We sincerely understand your disappointment.
Please be assured that resolving these stability and tracking issues is a high priority for our engineering team. We have been actively working on this to address these specific concerns.


If you have already contacted our Support team but have not yet reached a satisfactory resolution, we strongly encourage you to continue working with them directly. They have the resources and escalation paths to conduct deeper diagnostics and ensure you receive a definitive solution.

 

Best Regards,

 

 

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#34
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