H500 wont display video

H500 wont display video

H500 wont display video
H500 wont display video
2025-11-20 01:30:35

I bought a Tapo H500 hub so that I can  watch the cameras but when I connected it to my TV and tried to do a screen mirror it doesnt work. 

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#1
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6 Reply
Re:H500 wont display video
2025-11-24 08:42:26

  @R3adyPlay3rOn3 

 

Can you share more details here? What Tapo cameras do you have? What error did you receive?

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#2
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Re:H500 wont display video
2025-12-02 11:51:51

  @Wayne-TP 

 

I have several cameras from c402 c403 d225 and c120. The error i am getting is just no signal out at all. I have connected the H500 to multiple displays and now to my TV hdmi input. When I turn to the TV input it recognizes the signal as 1080p @ 60hz but nothing displays! Just a black screen

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#3
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Re:H500 wont display video
2025-12-02 11:54:37

  @Wayne-TP 

 

Here is the error from the Tapo screen as well...

 

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#4
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Re:H500 wont display video
2025-12-05 07:08:29

  @R3adyPlay3rOn3  Please try to change a new HDMI cable, see if that helps.

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#5
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Re:H500 wont display video
2025-12-05 12:50:03

  @Wayne-TP that did not help. Same problem. I have tried a different Monitor as well?

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#6
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Re:H500 wont display video
2025-12-10 01:31:20 - last edited 2025-12-10 01:31:50

R3adyPlay3rOn3 wrote

  @Wayne-TP that did not help. Same problem. I have tried a different Monitor as well?

  @R3adyPlay3rOn3 

 

For your case, i would recommend replacing the hub. To proceed warranty, you may contact the local TP-Link support. Contact Technical Support

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#7
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