I have tried everything in the troubleshooting site but the outdoor plug will not connect. Reset my router, reset the phone , have it on the 2.4 network, have phone, router, and device sitting next to eachother. tried for hours.
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Troubleshooting recommendations differ based on the specific error messages encountered during configuration. You may refer to this article to identify the exact issue you are facing and verify whether all relevant troubleshooting steps have been completed. What should I do if I fail to configure the Kasa device?
If these steps do not resolve the problem, we advise contacting the support team for further assistance. Contact Technical Support
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