Stuck on the “Looking for Deco” Setup Page on Android Devices

Released On: 2023-01-30 21:57:59Last update time: 2023-01-30 21:57:59

Stuck on the “Looking for Deco” Setup Page on Android Devices

This Article Applies To:  Any Model Configured and Set Up using the Android Deco App 3.0.X

 

When configuring the main Deco or Satellite Deco with the new Deco App, the “Looking for Deco” Page will Appear as a Static Image with no searching action. On this page, you should see a Wi-Fi Symbol with a Radar Sweeping Around the Circle.

 

 

Problematic (No Animation)               Correct (Radar Sweep Animation)

If you cannot see the animation, this may also be preventing your device from continuing to the next page for setup. Please follow the below steps to fix the behavior.

 

Solution:

Turn off the Remove Animations feature for your phone from Settings > Accessibility.

If you Have Enabled Developer Options on your Device, Set the Animation Duration Scale to Animation Scale 1x

 

For a Samsung S7 Tablet, the Steps are as Follows:

Please go to Settings > Accessibility > Visibility enhancements > Remove animations to turn it off.

Please go to Settings > About tablet > Software information > continue to tap the Build number until seeing the Developer options is enabled, then set the Animator duration scale to Animation scale 1x.

 

If the above process does not fix the behavior, please get in touch with our support team through the support methods listed here: TP-Link US Support

 

 

 

1
Comment
icon

Accessibility Adjustments

icon RESET

Choose the right accessibility profile for you

OFF

Seizure Safe

Eliminates flashes and reduces color

OFF

Cognitive Disability

Assists with reading and focusing

OFF

Vision Impaired

Enhances the website's visuals

OFF

ADHD Friendly

More focus and fewer distractions

Content Adjustments

Adjust Scale

icon
100%
icon

Highlight Title

icon

Highlight Link

icon

Text Magnifier

icon

Readable Font

icon

Adjust Fontsize

icon
100%
icon

Align Center

icon

Adjust LineHeight

icon
100%
icon

Align Left

icon

Adjust LetterSpacing

icon
100%
icon

Align Right

icon

Color Adjustment

Low Saturate

icon

High Saturate

icon

Dark Contrast

icon

Light Contrast

icon

Set Text Colors

Monochrome

icon

Set Title Colors

High Contrast

icon

Set BackgroundColor

Orientation Adjustments

Muted

icon

Hide Images

icon

Read Mode

icon

Stop Animation

icon

Reading Mask

icon

Highlight Hover

icon

Big Black Cursor

mutedicon

Big White Cursor

icon

Hide Video/Audio

icon

Stop Video

icon

Stop Audio

icon

Hide Animation

icon

Reading Guide

icon

Useful Links