Why Does My Deco Speed Test Show Such a Low Speed?
Understanding the Difference Between Your Network Speed and Your Internet Speed
Ever wondered about the speed displayed in your Deco app or how to accurately measure the internet speed you're receiving from your Internet Service Provider (ISP)?
The speeds you see on the main page or dashboard of your Deco app represent the current real-time throughput of your network. This shows how much data is actively passing through your main Deco at that exact moment, not the maximum speed your ISP provides.
Looking to See What Speed Your ISP is Providing to Your Network (Internet Speed)?
Some Decos, many of the latest Wi-Fi 7 models in particular, contain a 'Test Internet Speed' Tool. If your model supports the Internet Speed Test Feature, it can be found at the top of your Deco's App Main Page and must be manually started in the Deco App. This feature will test the speed between your Main Deco's WAN Port and your ISP.
Note: The speed test results may be lower than the actual network throughput provided by your ISP due to Test Server limitations and real-time network conditions during the test. The 'Test Internet Speed' feature is model-dependent and must be manually started through the designated menu on your Deco App's home screen.
Have an Archer Router or a Deco that Doesn’t Support the Internet Speed Test Feature?
You may always use the Ookla Speedtest App or go to https://speedtest.net to test the speed of your Device to the Ookla Servers. Please keep the following in mind when using a speed test outside of your network's app:
- Speed tests from a phone or app are limited by the device's connection to your network, leading to inaccurate results (lower speeds, higher latency).
- Testing with a wired device to your main Deco will provide semi-accurate results, however router overhead and network conditions may impact your results.
- Starting a test from a satellite node may dramatically affect your results; always connect your phone or wired device to your Main Deco node when running a speed test.
- For the most accurate results, it is recommended to test with a device wired directly to the modem after temporarily disconnecting your Deco Network.
What To Do If You Get Lower Than Expected Numbers in Your Speed Test?
Speed Tests will be dependent on a variety of factors from the abilities of your selected test server, the quality of the connection to that server, your current network conditions - and even from your neighbor updating their entire Plex server, resulting in higher utilization of shared ISP network resources.
- Stop any high-traffic activity on your network, such as streaming videos or uploading files.
- Select a Different Server for Your Test or Try another service like Netflix's fast.com.
- Connect Your Device to the highest bandwidth Wi-Fi band available - MLO > 6GHz > 5GHz > 2.4GHz.
- If testing with a wired device, try another Ethernet cable.
- Have a Multi-Gig Connection from your ISP? Make sure your selected server is capable of Multi-Gig connections.
Why is my Upload Significantly Lower Than My Download Speed?
This is not uncommon and is often a result of your internet plan from your ISP. Many ISPs offer significantly different download and upload speeds in their plans, so there are a few things to keep in mind:
- A plan may advertise a 1 Gbps download speed, but the upload speed is often much lower.
- Exceptions include symmetrical download and upload speed plans, such as 1 Gbps Download and 1 Gbps Upload.
- Unless you are uploading large files or hosting servers, it is unlikely that your upload speed needs would be anywhere near your download speed needs.
Related
FAQ: Common Questions About Network and Internet Speed
How Do I Test the Speed of my Deco Network?
Recommended Troubleshooting