Can’t access router whenever I make a change

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Can’t access router whenever I make a change

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Can’t access router whenever I make a change
Can’t access router whenever I make a change
2019-08-12 21:51:16
Model: Archer C4000  
Hardware Version: V2
Firmware Version: 1.0.3 Build 20180322 rel.2657

Every time I make a change to my router I can’t access it.  I get a certificate error saying the site isn’t trusted.  The only way I can back into router is by doing a factory reset.  This happens on all browsers, all devices.  Can’t use the tether app when this happens.  Contacted tech support 5 days ago and haven’t gotten any response or help.  Any ideas how to resolve this issue?

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Re:Can’t access router whenever I make a change
2019-08-13 19:13:14

@agent86 

 

When you get the certificate error you need to allow the exception, you are not blocked out. Usually there will be some option to allow exception. If you do not then you will be stuck at that screen.

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