TP-Link Archer C4000 V3 support page missing

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TP-Link Archer C4000 V3 support page missing

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TP-Link Archer C4000 V3 support page missing
TP-Link Archer C4000 V3 support page missing
2020-07-03 06:44:08 - last edited 2020-07-03 06:45:42
Model: Archer C4000  
Hardware Version: V3
Firmware Version:

I just bought TP-Link Archer C4000 and was looking for the support page to see if there was a newer firmware and user guide.

My hardware version is V3 and the C4000 support page lists only V2.

Why is there no support page for V3. Please add this support page with all the relevant information for this model.

 

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#1
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4 Reply
Re:TP-Link Archer C4000 V3 support page missing
2020-07-06 21:57:09

@John20 

 

The content on our website is usually updated every Friday. Due to the holidays, there has been a delay so it should be there by the end of the week.

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#2
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Re:TP-Link Archer C4000 V3 support page missing
2020-07-16 05:33:52

@Tony 

 

Hopefully you'll have a firmware update for the C4000 v3.6 soon. I've tried 2 different brand new routers and cannot see the 5Ghz-1 SSID showing up anywhere. Tried resetting and choosing multiple static channel. Still nothing. I had thought the first router was bad, now I think a firmware fix is needed ASAP.

 

 

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#3
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Re:TP-Link Archer C4000 V3 support page missing
2020-07-20 16:03:15

@Tony 

 

Support page for V3 is still missing.

Weird thing is that the main product page lists V1 and V3 but the support page lists only V2.

Please add V3 support page.

 

main product page - https://www.tp-link.com/us/home-networking/wifi-router/archer-c4000/

support page - https://www.tp-link.com/us/support/download/archer-c4000/

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#4
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Re:TP-Link Archer C4000 V3 support page missing
2020-07-23 15:53:18

@John20 

 

That will be reported to the web team to look to get that up soon.

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