Question about away mode
I'm very Upset because Kasa Support lied to me, because they wouldn't dig in to find the real answer so eventually they just threw me an incorrect one. I hate that, being an engineer that provides data that has to be correct, I would never do that as it could cost me my job.
My specific question was: When using away mode how many times will the unit turn on/off. KASA told me 11 times in the time range I select. FALSE. I set it for a 20 min range, it went on/off 4 times. If I set it for 4 hour range, how many times will it come on and off? Maybe that will be the 11 times but at what point does it shift from 4 times to 11 times?? There must be an alogrhythm or something that was used to program this feature like, Under 1 hour on/off 5 times 1-2 hours on/off 8 times 2-8 hours on off 14 times etc. They keep telling me it's random but there has to be SOMEONE (probably a designer/engineer) that can answer this that tech support won't be bothered to ask. "Random" doesn't answer my question.
Random could be that I set the range for 6 hours and it could turn on for 15 seconds 3 times in that time range. Or stay on for 2:45 min then 30 min off with 2:45 on again. See wehat I am getting at. "Random" could mean a wild range of things and I am looking for something more specific. The answer IS out there and SOMEBODY knows this I am just trying to find out who. Thanks to anyone that can help, not speculate.