Archer A7 - Internet stops, but IPTV - works

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Archer A7 - Internet stops, but IPTV - works

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer A7 - Internet stops, but IPTV - works
Archer A7 - Internet stops, but IPTV - works
2020-10-21 06:48:24
Model: Archer A7  
Hardware Version: V5
Firmware Version: 1.0.15 Build 20200721 rel.40773(4555)

Hello

 

After the last update I have started having issues with my Internet connection.

Wifi  or cable - there is no Internet (and in browser the default tplink page opens).

 

I have IPTV/VLAN on one of the ports to enable the IPTV delivered from my ISP and it works (TV does not stop).

 

So the problem is not that there is no connectivity, but is somewhere in the router.

 

When the problem occurs I get time outs when i try to ping or tracert 8.8.8.8 form the router (or from my laptop).

 

The Internet connection is restored by unplug/plug of the WAN (utp cable coming from the ISP) or by router restart.

 

2020-10-21 08:10:31 dhcpc[447]: <6> 210052 receive offer from server with ip xxx.xxx.xx.xx, options(serverid=77.85.0.1;lease=7200;subnet=255.255.252.0;router=xx.xx.xx.xx;dns=212.39.90.42 212.39.90.43;cliid=01/xx:xx:xx:xx:xx:xx:;)
2020-10-21 08:10:31 dhcpc[447]: <6> 210051 send discover with ip 0.0.0.0 and flags 8000
2020-10-21 08:10:30 network[32631]: <6> 290003 Connect interface wan
2020-10-21 08:10:30 network[32631]: <6> 290005 Reload config
2020-10-21 08:10:29 network[32631]: <6> 290004 Disconnect interface wan

 

PS: the problem occurs during the night/morning as when I wake up - there is no Internet. Usually there is no problem during the day.

 

Regards,

Alex

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#1
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6 Reply
Re:Archer A7 - Internet stops, but IPTV - works
2020-10-22 18:54:48

@Sa6ster 

 

Have you tried changing the IPTV to a different port?

 

Is it possible to grab a screenshot of the IPTV settings?

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#2
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Re:Archer A7 - Internet stops, but IPTV - works
2020-10-22 20:19:31

Why should i change the only working thing?

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#3
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Re:Archer A7 - Internet stops, but IPTV - works
2020-11-09 02:17:51

@Sa6ster Any luck with fixing this issue?

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#4
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Re:Archer A7 - Internet stops, but IPTV - works
2020-11-09 06:45:23

Hi,

 

I did nothing, but the problem stopped.

 

I still believe that the problem was in the ISP and not in the routher though

 

Regards,

Alex

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#5
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Re:Archer A7 - Internet stops, but IPTV - works
2021-02-10 09:15:15

The problem started again

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#6
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Re:Archer A7 - Internet stops, but IPTV - works
2021-02-11 06:57:51

IPTV setbox on bridged port was still working - so the cable is ok.

 

I have tried setting static IP address for the router, but it didnt work, so I got back to dynamic (i do get one and the ame IP address for years).

 

Router reboot or release/renew in the router settings fixes the problem..

 

However if I am not at home, there is no way to do these

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#7
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