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AX10/AX1500 VR game streaming stuttering

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AX10/AX1500 VR game streaming stuttering

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

oursoul

2020-11-01 15:56:21 - last edited 2020-11-01 16:11:01

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AX10/AX1500 VR game streaming stuttering

2020-11-01 15:56:21 - last edited 2020-11-01 16:11:01

Model: Archer AX1500

Hardware Version:

Firmware Version:

Hi there, I am a representative of the Virtual Desktop community (community of around 20k on Discord with up to 5000 active users a day) and I need to bring an issue to TP Links attention.

We are often asked which routers our users should get and up until now for those on a budget we have recommended TP Link and the best model we have been advising for Oculus Quest 2 compatibility is the Archer AX10 or AX1500 since the specs match the Quest 2's networking hardware perfectly.

Quite a few users with this TP Link router have been complaining about terrible visual stuttering which is making their VR experience unplayable.
In trying to troubleshoot I purchased one of the routers myself and received a Hardware Version 1.0 router, which I have to say for me is performing brilliantly so far.
It has now become apparent that those suffering issues all have the v1.2 revision of the hardware.

We support our users so have of course advised latest firmware updates and correct WiFi settings but for these people (including a fellow admin who purchased an AX1500 yesterday in the US) the issues persist and all of them will likely be returning the hardware if it cannot be fixed.

Because my v1.0 on is working fine I need to come here and find out what is going on and if something can be fixed asap with a firmware update?

I want to continue to recommend TP Link routers to our members (ever increasing due to Quest 2 popularity) but will have to hold back until this issue is resolved.
We have a few people I can ask to assist with testing if required so please can a representative of TP Link contact me if necessary to get the ball rolling.

Thanks, Liam (oursoul)

https://www.vrdesktop.net/

164 Reply

Skam_89

LV1

2021-06-05 11:33:36

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Re:AX10/AX1500 VR game streaming stuttering

2021-06-05 11:33:36

@gren77 I tried virtual desktop and air link.Stutter in both cases only if you disable ax it works

gren77 wrote

@oursoul

A bit off topic, but does this also occur with the Native streaming option (AirLink?).

#165

Tomsgate

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2021-06-18 08:55:35 - last edited 2021-06-18 08:58:29

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Re:AX10/AX1500 VR game streaming stuttering

2021-06-18 08:55:35 - last edited 2021-06-18 08:58:29

Hi all,

Came across this thread while searching for a solution for this issue on my setup... except that I don't have an AX10/1500, but an ASUS RT-AX88u router (latest FW)...

Symptoms are exactly the same though: desktop using an Intel ax200 and Quest 2 both connected via AX protocol to the router, using Airlink I get a microstutter every 2 seconds on regular interval. Q2 set to 90hz, dynamic bitrate with 200Mbps max. Router software announces 1200Mbps for both devices, all good... Unplayable.

Former computer (laptop) was connected via AC protocol to the router, and then everything worked flawlessly with the Q2 connected via AX. So I came to the conclusion (correct me if I'm wrong) that:

a) either my desktop ax200 is causing an issue

b) or both computer & headset can't cohabit on AX protocol - router can't handle it or wrong setup on my end, can't figure it out though.

I'll force my desktop to switch over to AC, though I wish I could force the Q2 instead - can't figure out how. That should work according to my previous experience with the laptop. Still, having to do this feels wrong, especially considering the setups we got. Hmmm...

#166

Tomsgate

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2021-06-26 00:06:05

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Registered: 2021-06-18

Re:AX10/AX1500 VR game streaming stuttering

2021-06-26 00:06:05

I fixed my issue, now wifi ax works flawlessly, no more stuttering.

PC was transmitting too hot and thus created interference with the Quest.

Went into device manager / network adapters / wifi ax200, properties, in advanced looked up transmission power and set it to medium instead of maximum. Perfect now. Hope this helps, good luck.

#167

Espionage724

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2021-10-07 23:41:02 - last edited 2021-10-08 16:14:54

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Re:AX10/AX1500 VR game streaming stuttering

2021-10-07 23:41:02 - last edited 2021-10-08 16:14:54

@oursoul I picked up this router from Walmart last month (US/America). Here's my router details:

Firmware Version : 1.2.1 Build 20210513 Rel. 79808(5553)

Hardware Version : Archer AX1500 v1.20

With both Air Link (V33 Quest 2 and Oculus) and Virtual Desktop, I've been able to play without any notable issue with both AX and OFDMA enabled.

Air Link: https://www.youtube.com/watch?v=BmnPKlSbC24

Virtual Desktop: https://www.youtube.com/watch?v=bRiU13MPhok

For the Air Link video, network latency can be seen from the first graph (top-left) in green. It generally stays around 4-6ms with some spikes to 12ms, but seemingly unnoticible in VR. For Virtual Desktop, latency seems to average around 10ms.

I can't seemingly reproduce any issues with this router. I tried AC-mixed mode (no AX), and AX-only modes, WPA2 and WPA3, and OFDMA disabled and enabled. All combinations worked consistently the same without issue. I default to AX-mode only and OFDMA enabled.

I wonder if issues could be power-related? A post above mentions better results when they lowered the power level for wifi. In my case, I'm using a 3rd-party 12V 5-10A adapter (a lot higher amps than the stock power adapter). I've not tried the default power plug included with the router (I have it ceiling-mounted).

Also in my case, I only have the Quest 2 on the 5GHz SSID for this router. I have an iPhone, iPad, Watch, and Chromecast all on the 2.4GHz SSID instead.

#168

AX10/AX1500 VR game streaming stuttering

AX10/AX1500 VR game streaming stuttering

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