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Archer A9 Router upgrade interrupted

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Archer A9 Router upgrade interrupted

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

GabrielB

2021-02-21 15:11:04 - last edited 2021-03-10 19:45:07

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Registered: 2021-02-21

Archer A9 Router upgrade interrupted

2021-02-21 15:11:04 - last edited 2021-03-10 19:45:07

Model: Archer A9

Hardware Version: V6

Firmware Version:

Hello all,

While setting up my new Router Archer A9 and in the middle of it Firmware upgrade, the home electricity got interrupted and so now the device is not letting me connect to it, or do anything. The lights on when turned on are on/off, the Ethernet connected and the last light "WPS" one (pic below), which is never turning off.

I cannot do a hard reset by pressing the Reset button for more than 10 seconds, as it is not doing anything. Or i'm not doing it right as i'm only pressing the button

Can i reapply the firmware somehow without having access to the page tplinkwifi.net? or do something else?

Any idea will be very welcomed!

Thanks

Gabriel

(WPS)

1 Accepted Solution

GabrielB

LV1

2021-03-05 12:57:15 - last edited 2021-03-10 19:45:07

Posts: 3

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Registered: 2021-02-21

Re:Archer A9 Router upgrade interrupted-Solution

2021-03-05 12:57:15 - last edited 2021-03-10 19:45:07

Hello all,

so you know, thanks to the help of TP-Link support (Hugo) the Router was restored to fabric.

He shared these links that fixed the issue:

https://www.youtube.com/watch?v=ZW5fpOWpI0I

https://community.tp-link.com/en/home/forum/topic/81462

I followed the video and worked perfectly, but the forum link has the same info

Regards

Gabriel

Recommended Solution

3 Reply

Tony

2021-02-23 19:09:55

Posts: 6306

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Registered: 2018-11-06

Re:Archer A9 Router upgrade interrupted

2021-02-23 19:09:55

@GabrielB

There is a firmware recovery method you can try here:

https://www.tp-link.com/us/support/faq/1482/

Should that fail I would recommend reaching out to our support team.

GabrielB

LV1

2021-02-27 15:56:51

Posts: 3

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Registered: 2021-02-21

Re:Archer A9 Router upgrade interrupted

2021-02-27 15:56:51

Hi @Tony

Thanks for your reply. I've been trying this and some other alternatives in the last days without any luck at all.

It simply does not connect, nothing, it is completely inaccessible.

I've sent an email to support, lets see if i'm lucky.

Will post here if i can finally fix it.

Regards

GabrielB

LV1

2021-03-05 12:57:15 - last edited 2021-03-10 19:45:07

Posts: 3

Helpful: 0

Solutions: 1

Stories: 0

Registered: 2021-02-21

Re:Archer A9 Router upgrade interrupted-Solution

2021-03-05 12:57:15 - last edited 2021-03-10 19:45:07

Hello all,

so you know, thanks to the help of TP-Link support (Hugo) the Router was restored to fabric.

He shared these links that fixed the issue:

https://www.youtube.com/watch?v=ZW5fpOWpI0I

https://community.tp-link.com/en/home/forum/topic/81462

I followed the video and worked perfectly, but the forum link has the same info

Regards

Gabriel

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