Connection problem

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Connection problem

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Connection problem
Connection problem
2021-03-16 20:01:26
Model: RE650  
Hardware Version: V1
Firmware Version: 1.0.9 Build 20201112 Rel. 66232

I have a router Archer C6 and exteder RE650. Some devices have problem with internet when connecting to RE650, both Wifi and by cable (mainly macbooks, but not only them). Connection is very slow and unstable. I use 2.4Ghz network, channel 11 (the least occupied), width 40. 

 

Both devices are at lastes firmware. What could be a cause?

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Re:Connection problem
2021-03-19 15:56:32

@Piez 

 

I would look at the LED lights to see if all stay consistently blue to ensure the extender is located in a good position. Should the 2.4G or 5G or the circular LEd turn red, please move the device to a closer location. 

 

If you get the no internet connection, connect to your router to make sure network connectivity is still working there. 

 

What you can also try is to statically assign one of the problem devices to see if it may be something with DHCP. 

 

Find what your IP address scheme is.

 

For example, if your router gives out 192.168.0.100-200 IPs, set your device to the following static IP:

 

IP: 192.168.0.50

Subnet Mask: 255.255.255.0

Gateway: 192.168.0.1

DNS: 192.168.0.1

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