Windows unable to connect to TP Link E456

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Windows unable to connect to TP Link E456

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Windows unable to connect to TP Link E456
Windows unable to connect to TP Link E456
2022-02-18 09:08:41

Model EC120-F5.    Windows 7 shows name TP-LINK-456 on the wireless list (Wireless network connection) but when I click CONNECT I get "Windows was unable to connect to 456".  Mobile connects without problem as well as other laptop. 

-Switched off router and on

-Restarted pc

-Ran troubleshoot problems

-Reset router twice already

-Windows network diagnostics = "Problem with wireless or access point... detected" and yellow exclamation mark

-Type 192.168.0.1 in Chrome and prompted for username and password... used 'admin' and 'admin' = not working. Used user=TP-LINK_E456 and password at bottom of router = not work

 

Please help, peter

 

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Re:Windows unable to connect to TP Link E456
2022-02-21 08:51:40

Hi @CPeter   

Thanks for reaching out to us. 

Please check if your windows7 can connect to other Wi-Fi, such as your neighbor's WiFi or your phone's hotspot?

If not, issue most likely lies on your windows7. In that case, please contact your windows support. 

If your windows7 has no problem connecting to other Wi-Fi, please refer to below guide to remove TP-LINK-456 this profile on the computer  

How to remove the existing wireless network profile in Windows 7

After that, please try to connect to TP-LINK-456 again and see if it will work.

 

And since this model is specially designed by service provider, it is suggested to contact your service provider for further assistance if the issue can't be solved. 

 

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