My RE450 won't pickup 2.4

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My RE450 won't pickup 2.4

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
My RE450 won't pickup 2.4
My RE450 won't pickup 2.4
2022-09-14 14:37:33
Model: RE450  
Hardware Version: V1
Firmware Version: 4.8

Was working fine, and then 2.4 will not pick up now. Not sure if I need to update the firmware or not. I have XFINITY all in one router/modem. Simpli safe needs 2.4ghz

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Re:My RE450 won't pickup 2.4
2022-09-16 18:11:45 - last edited 2022-09-16 18:12:30

  @Cindyrela,

When a Range Connector exhibits this kind of behavior, our team has found that there is often an incompatibility between the security settings on the router and the Range Extender. Try to change the Encrption method for your wi-fi network to use Auto, or WPA/WPA2-PSK; depending on what is available on your xfininity router.

 

You can check for a firmware update through the application, otherwise, what is the current firmware version of the RE450?

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