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Amazon Fire Stick Connectivity Issues TP Link AX1800

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Amazon Fire Stick Connectivity Issues TP Link AX1800

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Amazon Fire Stick Connectivity Issues TP Link AX1800
Amazon Fire Stick Connectivity Issues TP Link AX1800
2023-12-08 18:49:16 - last edited 2023-12-11 20:30:53
Tags: #FireTV
Model: Archer AX21  
Hardware Version: V4
Firmware Version:

I just purchased the ax1800.

 

For some reason my Fire Sticks are having issues pulling all of the data through the router. This was not happening with my other router at all.

 

It experiences a large delay trying to connect to the update servers.

 

The biggest problem is at the home menu there are no pictures or icons. When I move to where the icon should be I can see what the program is and it will play.

 

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This is occurring with all three of my Fire Sticks. This was not occurring with my previous router. 

 

Would it help to put them in isolation or to set them up in an iot Network or give it a static IP instead of DHCP? 

 

Do I need enable IPTV in the router settings?

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#1
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1 Accepted Solution
Re:Amazon Fire Stick Connectivity Issues TP Link AX1800-Solution
2023-12-11 20:30:44 - last edited 2023-12-11 20:30:53

I gave up on this router and had it replaced with the AX55. It also was having these issues. 

 

I realized the only thing I had not tried was disabling IPv6. This worked like a charm. 

 

Apparently Firesticks do not play well with IPv6. 

 

Solved. 

Recommended Solution
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#5
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4 Reply
Re:Amazon Fire Stick Connectivity Issues TP Link AX1800
2023-12-08 19:11:42
I have reset the fire stick. I bought a new fire stick that has the same issues Have power cycled the router. Will try resetting the router to default next.
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#2
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Re:Amazon Fire Stick Connectivity Issues TP Link AX1800
2023-12-08 21:58:45 - last edited 2023-12-08 22:01:28

I have reset the router. Still having issues connecting fire TV sticks. 

 

Tried different hdmi ports (per Amazon ts). Tried static internal ip vs dhcp. Tried separate 2.4 vs 5gig vs smartconnect. No change. 

 

Won't download apps either. Speedtest with firestick shows 180+mbs dl so it is connecting. 

 

Something on the router is blocking Amazon Fire TV sticks as far as I can figure. 

 

Any ideas? 

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#3
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Re:Amazon Fire Stick Connectivity Issues TP Link AX1800
2023-12-10 18:32:43 - last edited 2023-12-10 18:33:36

No other apps or devices are having any connection issues. Only the Fire Sricks

 

Was able to get another dual band router.

 

It's a TP-Link AC 3200. 

 

Using the same wifi login, other than WPA3, I have no issues at all. 

 

All Fire Sticks are working great on the older WPA2 router.

 

Is this a setting that would be in the new ax1800 or if this some weird hardware glitch in this model and using Amazon Fire Stick/4K Firestick or a bad router? 

 

 

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#4
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Re:Amazon Fire Stick Connectivity Issues TP Link AX1800-Solution
2023-12-11 20:30:44 - last edited 2023-12-11 20:30:53

I gave up on this router and had it replaced with the AX55. It also was having these issues. 

 

I realized the only thing I had not tried was disabling IPv6. This worked like a charm. 

 

Apparently Firesticks do not play well with IPv6. 

 

Solved. 

Recommended Solution
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  0  
#5
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Replies: 4

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