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iOS widget not updating.

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iOS widget not updating.

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Mudslideyo

2024-07-15 00:57:41

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Registered: 2024-01-08

iOS widget not updating.

2024-07-15 00:57:41

Model: Deco BE85

Hardware Version: V2

Firmware Version: Latest

I updated the iOS app but the widget never loads. New bug? I am using the Deco BE85 and it's great so far.

Thanks

1 Reply

Riley_S

2024-07-15 18:34:54

Posts: 3074

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Registered: 2022-04-18

Re:iOS widget not updating.

2024-07-15 18:34:54

Hey @Mudslideyo,

Thanks for the information. Can you provide a screenshot with the never-loading widget and the type of widget that you are adding? What iOS version are you using? What iPhone?

- Changes are being made on Apple's side of Widgets, but I do not believe Deco app widgets are affected, but our teams are working on a solution.

- Make Sure that your Phone's OS Version is up to date

- Try Restarting the Deco App and Your Phone

- Consider trying to reinstall the Deco App to see if there was a missing permission or setting. Logging into the Deco App with your TP-Link ID will allow you to see/change the previous settings available for your network

Check out the Latest: Getting Started with EasyMesh and TP-Link New Tablet Mode for the Tapo App Comparing the Latest Tapo Doorbells

Mudslideyo

2024-07-15 00:57:41

Posts: 37

Helpful: 22

Solutions: 0

Stories: 0

Registered: 2024-01-08

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iOS widget not updating.

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