Unable to sync Blink module

Unable to sync Blink module

Unable to sync Blink module
Unable to sync Blink module
2024-08-10 19:56:45

After follow direction and set system to 2.4 only still unable to sync blink mod. 

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Re:Unable to sync Blink module
2024-08-23 04:45:22
Are you using a range extender?
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Re:Unable to sync Blink module
2024-10-25 07:40:11

  @Chief1202 Here are a few follow-up questions to help diagnose the issue further:

 

Distance Check: How far is the Blink Sync module from the Deco unit, and have you tried moving it closer during the setup process?

Device Reboot: Have you rebooted both the Deco system and the Blink Sync module after switching to the 2.4 GHz only setting?

Network Configuration: Are there any specific security settings enabled on the Deco that could be preventing the Blink Sync module from connecting?

Reset Procedure: Have you tried resetting the Blink Sync module to factory settings before attempting to sync it again?

Network Visibility: When you set the Deco to 2.4 GHz only, did you check if the Blink Sync module could detect the Deco network during the setup process? 

 

Thanks, Dan

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