Archer BE800 2.4g appliances drop and won't reconnect after a period of uptime

Archer BE800 2.4g appliances drop and won't reconnect after a period of uptime

Archer BE800 2.4g appliances drop and won't reconnect after a period of uptime
Archer BE800 2.4g appliances drop and won't reconnect after a period of uptime
2024-11-08 20:11:46
Model: Archer BE800  
Hardware Version: V1
Firmware Version: 1.1.6 Build 20240808 rel.26673(5553)

All of my 2.4g devices drop and won't reconnect after a period of uptime with my Archer BE800 v1 on latest firmware. I have to either reboot, or disable and re-enable the 2.4g network, which is a pain because it causes a blip on the Wi-Fi which affects other devices, and I have to re-enable BE mode and re-enable 2.4g for MLO afterward.

 

I think this is a software bug, not a hardware problem.
 

I love the performance of this router, but I miss the stability of my AX6000 which would just run forever without a hiccup of any kind. This took about 3 weeks the first time for the issue to occur, then I rebooted to fix, then this time was after less than a week of uptime, to which I decided to try just restarting the 2.4g and that restored it to working status... I set a reboot schedule for a week after the first incident and it didn't even make it to that. I just changed it to every night as a workaround, but I think this is ridiculous. Please address in a firmware update.

Let me know if I can send your support a dump of all settings or any other diagnostic information to help with figuring out the root cause. If I need to enable any additional logging, please advise of that.

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#1
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3 Reply
Re:Archer BE800 2.4g appliances drop and won't reconnect after a period of uptime
2024-11-14 06:56:32

Trying turning off Wi-Fi 7 on 2.4 and removing from MLO. Will post results. 

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#2
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Re:Archer BE800 2.4g appliances drop and won't reconnect after a period of uptime
2024-11-26 23:10:08

No dice on setting 2.4GHz to AX and below only. Still looking for ideas, I know tech support watches these forums.....

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#3
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Re:Archer BE800 2.4g appliances drop and won't reconnect after a period of uptime
3 weeks ago - last edited 3 weeks ago

  @motorider I have the same problem since i bought the router, +30 devices. I've just installed the new beta firmware to see if it helps. You can rollback if needed. I have had Asus routers for years but will give this one one or two more firmwares before I give up. Reboot everyday is helping but its a crude work-around.

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