BE550 Pro / BE9700 WiFi "not connected to the internet" intermittently

BE550 Pro / BE9700 WiFi "not connected to the internet" intermittently

BE550 Pro / BE9700 WiFi "not connected to the internet" intermittently
BE550 Pro / BE9700 WiFi "not connected to the internet" intermittently
2025-01-18 07:56:48
Model: Archer BE550  
Hardware Version: V1
Firmware Version: 1.1.1 Build 20241115 rel.24012

I recently purchased the BE550 Pro / BE9700 and have been experiencing intermittent WiFi connectivity issues.

1. When checking the WiFi status on my devices, it says "Connected, No internet connection,". All devices connected to the router via WiFi cannot connect to the internet.

2. Devices connected via LAN cable can still access the internet.

3. I would then log into the Tether App and access my router. After a few minutes (around 1-2minutes) internet connection is restored.

4. This happens 1-2 times a day.

 

My current settings:

1. I do not have MLO turned on.

2. Smart Connect is turned on

3. I am using (mode) 802.11b/g/n/ax mixed because my work laptop is not able to access the internet if I enable be802.11b/g/n/ax/be mixed for both my 2.5GHz and 5GHz channels

4. I have EasyMesh on that is connected to 1 RE505X extender - issue persists even before I added the extender

5. ECO mode is off

6. Reboot Schedule and Wireless Schedule is off

 

Has anyone experienced this and have a solution? 

 

 

  0      
  0      
#1
Options
2 Reply
Re:BE550 Pro / BE9700 WiFi "not connected to the internet" intermittently
2025-02-14 19:15:58
I bet you’re experiencing issues disabling BE/mixed mode. If your work laptop is problematic, try putting it on an SSID that suits it best (maybe try enabling 5ghz guest network/IOT and put it there).
  0  
  0  
#2
Options
Re:BE550 Pro / BE9700 WiFi "not connected to the internet" intermittently
2025-02-15 12:41:45

  @linkuser8282, turning on be/mixed mode produced similar results. Mobile devices and everything else connected via WiFi loses connection when it happens.

  0  
  0  
#3
Options

Information

Helpful: 0

Views: 312

Replies: 2

Related Articles
icon

Accessibility Adjustments

icon RESET

Choose the right accessibility profile for you

OFF

Seizure Safe

Eliminates flashes and reduces color

OFF

Cognitive Disability

Assists with reading and focusing

OFF

Vision Impaired

Enhances the website's visuals

OFF

ADHD Friendly

More focus and fewer distractions

Content Adjustments

Adjust Scale

icon
100%
icon

Highlight Title

icon

Highlight Link

icon

Text Magnifier

icon

Readable Font

icon

Adjust Fontsize

icon
100%
icon

Align Center

icon

Adjust LineHeight

icon
100%
icon

Align Left

icon

Adjust LetterSpacing

icon
100%
icon

Align Right

icon

Color Adjustment

Low Saturate

icon

High Saturate

icon

Dark Contrast

icon

Light Contrast

icon

Set Text Colors

Monochrome

icon

Set Title Colors

High Contrast

icon

Set BackgroundColor

Orientation Adjustments

Muted

icon

Hide Images

icon

Read Mode

icon

Stop Animation

icon

Reading Mask

icon

Highlight Hover

icon

Big Black Cursor

mutedicon

Big White Cursor

icon

Hide Video/Audio

icon

Stop Video

icon

Stop Audio

icon

Hide Animation

icon

Reading Guide

icon

Useful Links