Print to Computer Connection Problem

Print to Computer Connection Problem

Print to Computer Connection Problem
Print to Computer Connection Problem
a week ago
Model: Archer AX1500  
Hardware Version:
Firmware Version: TBP1CN2446AR

My HP DeskJet 2852e connects to the 2.4 GHz band, and my computer connects to the 5 GHz band. However, my computer cannot see the HP printer because they are on different bands. How can I assign the HP to the 5 GHz band? 

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Re:Print to Computer Connection Problem
a week ago

  @HusbandTP 

 

HusbandTP wrote

My HP DeskJet 2852e connects to the 2.4 GHz band, and my computer connects to the 5 GHz band. However, my computer cannot see the HP printer because they are on different bands. How can I assign the HP to the 5 GHz band? 

 

That is not the problem, band connected to that is. Both are on the LAN, and which frequency doesn't matter.

 

So there is another problem here.

 

Have you had it working on another router before or is this a new installation?

 

Did you install HP Smart? That installs drivers on your PC.

 

Have you run HP Print and Scan Doctor? It will search the LAN and locate a Printer. If it doesn't find any, you can manually enter the IP Address which you can find on the Printer Control Panel. It will then connect to it OR give and error.

 

Was the Printer connected to the correct SSIID? If you connected the Printer to the Guest Network on the LAN, that could be the reason? If not set to access the onther SSID's, then this would happen.

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