wired backhaul and yet LED shows RED

wired backhaul and yet LED shows RED

wired backhaul and yet LED shows RED
wired backhaul and yet LED shows RED
10 hours ago
Model: Deco XE70 Pro  
Hardware Version:
Firmware Version: 1.2.9

Google Fiber Jack -> Main Deco (1st floor) -> switch -> wired backhaul -> 3rd floor Deco

 

Rebooted 1 hour ago, LED was dark green.

 

Now, LED on the 3rd floor unit shows RED.

 

App says the 3rd floor unit is offline

 

2 wired devices connected to the 3rd floor unit working just fine.

 

So.. this seems like a reporting mistake?  Why should the LED be RED when it's working ???

 

It *seems* like the Deco can't comprehend wired backhaul vs. wireless.  1st floor unit is 20ft directly below, and yet the wireless is medium/weak without the wired backhaul.  It smells as if the Deco is reporting wireless status and ignoring the wired connection???

 

What gives?

 

FWIW, I was attempting to replace an Orbi system (which was using the wired backhaul just fine and didn't seem quite so confused)

Google Fiber Jack -> Main Deco (1st floor) -> switch -> wired backhaul -> 3rd floor Deco

 

Rebooted 1 hour ago, LED was dark green.

 

Now, LED on the 3rd floor unit shows RED.

 

App says the 3rd floor unit is offline

 

2 wired devices connected to the 3rd floor unit working just fine.

 

So.. this seems like a reporting mistake?  Why should the LED be RED when it's working ???

 

It *seems* like the Deco can't comprehend wired backhaul vs. wireless.  1st floor unit is 20ft directly below, and yet the wireless is medium/weak without the wired backhaul.  It smells as if the Deco is reporting wireless status and ignoring the wired connection???

 

What gives?

 

FWIW, I was attempting to replace an Orbi system (which was using the wired backhaul just fine and didn't seem quite so confused)

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Re:wired backhaul and yet LED shows RED
an hour ago

  @zim2dive 

 

Since the 3rd unit is the one going red I would first try to replace the cable that goes from the switch to the 3rd unit. You could also try going from a different port on the switch to the deco or from the current port on the switch to a different port on the deco 

 

 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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