It is not often that I actually get angry over a lack of product support/documentation, but this one got me. With today's Internet having so many different languages, I've noticed a lot of companies avoiding written text in favor of icons (that are often more ambiguous to everyone) so they don't have to translate for everyone. The problem is that icons are quite often ambiguous. Take the floppy disk save icon for example. One person asked why the "save" icon was a vending machine with a purchased soda sitting in the bottom.

On the specific topic of this router, the network clients page has a set of icons that appear beside the devices. I can distinguish the PC icon, mobile phone icon, etc. However, there are some little bubbles that appear in the upper-right that have no meaning to me.

How hard would it have been to include an ICON GLOSSARY in the USER MANUAL of your product? What is the point of a user manual if you don't put the important details in it?

I spent at least ten minutes longer looking for this information than I should have. I actually shouldn't have needed to spend ANY time, because the icon should have given some pop-up text when I moused over it to explain what it meant. At the very least, an icon key could have been displayed on that page or SOMEWHER in the router's own support section.

I'm still not certain what that little bubble means, though someone suggested that it might mean that client is on the guest network. That could be it, but there is no official documentation I can find to confirm it.

I right-clicked to view the image, but it just gave me the entire sprite page that the script crops from. I'm a highly-technical person, so I cannot imagine how the average consumer could be expected to figure this stuff out.

Please fix your stuff. In the words of Joey Swoll, "Do better!"