Archer C5400 not able to see USB drives
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Archer C5400 not able to see USB drives
Model :
Hardware Version :
Firmware Version :
ISP :
Hi, I have a new Archer C5400, I like the wireless speed but it can not see USB drives.
I have connected 3 different USB devices to my C5400, USB 2 and USB 3. The USB light on the front panel is on but while logged in as admin there are no USB drives found. I have made sure sharing is on and created another user to use as a share but it never finds and drives. I have tried a Seagate hard drive in a tray, a Seagate passport drive and a USB flash stick. All of the devices show up when I connect them to my desktop PC. I upgraded the firmware to ArcherC5400(US)1.0_en_1.0.0 build 20160601Rel.43284 and restarted but it still never finds any USB devices.
The only units that show up are formatted NTFS and only on the USB 3 port. I have 2 Seagate 500 MB drives, one is FAT32 and the other is NTFS. Only the NTFS shows up and only on the USB 3 port. I also have a 32 GB USB flash drive that is NTFS and it too only shows up on the USB 3 port. I have not found any of my 10 different USB flash drives to show up on either port with the exception of the 32 GB flash drive made by Silicon Power with NTFS format. I have a 3 TB Seagate hard drive I want to use on it and no matter how I format it or change the partition size it never shows up.
I am considering sending it back and asking for a refund or exchange to another manufacturer. Tech support is almost useless since it has taken a week and all we have done is verify I am having a problem.
Any suggestions are welcome, thanks.
Hardware Version :
Firmware Version :
ISP :
Hi, I have a new Archer C5400, I like the wireless speed but it can not see USB drives.
I have connected 3 different USB devices to my C5400, USB 2 and USB 3. The USB light on the front panel is on but while logged in as admin there are no USB drives found. I have made sure sharing is on and created another user to use as a share but it never finds and drives. I have tried a Seagate hard drive in a tray, a Seagate passport drive and a USB flash stick. All of the devices show up when I connect them to my desktop PC. I upgraded the firmware to ArcherC5400(US)1.0_en_1.0.0 build 20160601Rel.43284 and restarted but it still never finds any USB devices.
The only units that show up are formatted NTFS and only on the USB 3 port. I have 2 Seagate 500 MB drives, one is FAT32 and the other is NTFS. Only the NTFS shows up and only on the USB 3 port. I also have a 32 GB USB flash drive that is NTFS and it too only shows up on the USB 3 port. I have not found any of my 10 different USB flash drives to show up on either port with the exception of the 32 GB flash drive made by Silicon Power with NTFS format. I have a 3 TB Seagate hard drive I want to use on it and no matter how I format it or change the partition size it never shows up.
I am considering sending it back and asking for a refund or exchange to another manufacturer. Tech support is almost useless since it has taken a week and all we have done is verify I am having a problem.
Any suggestions are welcome, thanks.
