Archer C7 router crashed by Dell laptop with Killer adapter
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2017-01-04 00:38:52 - last edited 2019-01-29 18:36:19
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Archer C7 router crashed by Dell laptop with Killer adapter
2017-01-04 00:38:52 - last edited 2019-01-29 18:36:19
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Hello
I've had an Archer C7 router for about a year and it worked perfectly. Suddenly, it started having problems: the system light would go on, and I could no longer connect to it via wifi or ethernet. The only way to reconnect was to turn it off and and back on.
I contacted TP Link and got a replacement. I installed it, and in 3 days the same issue started happening. I have tried updating the firmware and resetting the router to factory settings, but the problem keeps happening.
When I connect my devices directly to the internet jack on the wall, it works perfectly. I also tried connecting an older router that I had (from another brand) and it worked for several days with no issues.
I have no idea what the problem might be, and would appreciate help solving this issue.
Thank you
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Hardware Version :
Firmware Version :
ISP :
Hello
I've had an Archer C7 router for about a year and it worked perfectly. Suddenly, it started having problems: the system light would go on, and I could no longer connect to it via wifi or ethernet. The only way to reconnect was to turn it off and and back on.
I contacted TP Link and got a replacement. I installed it, and in 3 days the same issue started happening. I have tried updating the firmware and resetting the router to factory settings, but the problem keeps happening.
When I connect my devices directly to the internet jack on the wall, it works perfectly. I also tried connecting an older router that I had (from another brand) and it worked for several days with no issues.
I have no idea what the problem might be, and would appreciate help solving this issue.
Thank you
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Re:Archer C7 router crashed by Dell laptop with Killer adapter
2017-10-10 01:19:05
tplink wrote
Hi All,
Solutions for different versions (download link), hope they will help you!
In case the beta firmware couldn't solve the problem, please submit a ticket to TP-Link so that someone will follow on your case.
Ticket system: ticket.tp-link.com
TL-WR841N V11
EU: http://static.tp-link.com/wr841ndv11_eu_beta.zip
Archer C7 V2
US: http://static.tp-link.com/Archer C7(US)_V2_170117_beta.zip
CA: http://static.tp-link.com/ArcherC7v2...ot(170118).zip
EU: http://static.tp-link.com/ArcherC7v2_en_eu_up.zip
Archer C7 V3
US: http://static.tp-link.com/ArcherC7v3_en_up.zip
Archer D7 V1
EU: http://static.tp-link.com/Archer_D7v1_1.6.0_0.9.1_up_boot(170303)_2017-03-03_11.02.39.rar
MR6400 V1
EU:http://static.tp-link.com/MR6400V1(EU)_170411.zip
There's a beta firmware for C7 V4 (US)?????
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Re:Archer C7 router crashed by Dell laptop with Killer adapter
2017-10-16 21:34:00
I seem to have this same issue; didn't occur to me until now that it might be related to my work laptop, but that could explain the intermittent nature of the problem. Please confirm whether I should try the beta (and which version):
Archer C7 v2
Dell XPS 13 (Killer Wireless -n/a/ac 1535 Wireless Network Adapter)
Archer C7 v2
Dell XPS 13 (Killer Wireless -n/a/ac 1535 Wireless Network Adapter)
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Re:Archer C7 router crashed by Dell laptop with Killer adapter
2017-10-21 23:24:39
tplink wrote
Hi All,
Solutions for different versions (download link), hope they will help you!
In case the beta firmware couldn't solve the problem, please submit a ticket to TP-Link so that someone will follow on your case.
Ticket system: ticket.tp-link.com
TL-WR841N V11
EU: http://static.tp-link.com/wr841ndv11_eu_beta.zip
Archer C7 V2
US: http://static.tp-link.com/Archer C7(US)_V2_170117_beta.zip
CA: http://static.tp-link.com/ArcherC7v2...ot(170118).zip
EU: http://static.tp-link.com/ArcherC7v2_en_eu_up.zip
Archer C7 V3
US: http://static.tp-link.com/ArcherC7v3_en_up.zip
Archer D7 V1
EU: http://static.tp-link.com/Archer_D7v1_1.6.0_0.9.1_up_boot(170303)_2017-03-03_11.02.39.rar
MR6400 V1
EU:http://static.tp-link.com/MR6400V1(EU)_170411.zip
Does anyone know if there is a beta for the JP version of the C7v2? I once tried to install a US firmware and had massive problems, so I'd love to find a firmware that matches.
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Re:Archer C7 router crashed by Dell laptop with Killer adapter
2017-11-19 08:24:37
Same problem, firmware 1.0.0 Build 20170306 rel.39799(5255) (I guess "RU", checking for updates returns "no updates available" on russian). Archer C7 v4.0. Killer E2200 adapter. For me router works for several days until I turn on uTorrent (v 3.4.9). After several seconds up to several minutes router hangs, network LED blinking orange. After turn off - turn off works again. Happened 3 times in 2 weeks since I bought router.
Attempts to update firmware to latest US multilanguage version returns something about wrong type of file. So after fixing US please fix localized too ASAP.
Attempts to update firmware to latest US multilanguage version returns something about wrong type of file. So after fixing US please fix localized too ASAP.
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Re:Archer C7 router crashed by Dell laptop with Killer adapter
2017-11-25 17:15:10
There is a fix now for this issue:
http://forum.tp-link.com/showthread.php?102076-Archer-C7-NEW-FIRMWARE-VERSION-RELEASED
FINALLY :)
FINALLY :)
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Re:Archer C7 router crashed by Dell laptop with Killer adapter
2017-11-26 20:48:04
Only US-EU. For RU only outdated
Archer C7(RU)_V4_170306
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Re:Archer C7 router crashed by Dell laptop with Killer adapter
2017-12-01 07:23:05
CDN website is still officially on 16.1031 for version 2 but this beta CDN Firmware has been stable since I installed it , also not losing my emails servers randomly as version 16 was needing a reboot. Not sure why the CDN site has not been updated to this much better Firmware.
http://forum.tp-link.com/showthread.php?94180-Archer-C7-router-crashed-by-Dell-laptop-with-Killer-adapter&p=195886#post195886
http://forum.tp-link.com/showthread.php?94180-Archer-C7-router-crashed-by-Dell-laptop-with-Killer-adapter&p=195886#post195886
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Re:Archer C7 router crashed by Dell laptop with Killer adapter
2017-12-06 12:35:59
nice
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Re:Archer C7 router crashed by Dell laptop with Killer adapter
2017-12-10 07:13:22
This beta patch (US) seems to have fixed my Dell Killer wifi issue. Thanks!
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Re:Archer C7 router crashed by Dell laptop with Killer adapter
2017-12-12 12:38:03
hi guys,
has anyone tried installing the D7 beta patch on their device running 160216 firmware ? because i cant seem to install the beta .
My D7 is constantly freezing and I'm at my wits end now.
has anyone tried installing the D7 beta patch on their device running 160216 firmware ? because i cant seem to install the beta .
My D7 is constantly freezing and I'm at my wits end now.
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2017-01-04 00:38:52 - last edited 2019-01-29 18:36:19
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