Alexa will turn off but won't turn on

Alexa will turn off but won't turn on
Alexa will turn off but won't turn on
2017-12-05 08:14:01
Model :

Hardware Version :

Firmware Version :

ISP :

Just installed a HS100 and the tplink app works fine and Alexa found it fine. I can manually turn it off and on in the Alexa app. If the plug is on and I give Alexa a voice command to turn it off it works. However, if it's off and I give an on voice command to Alexa to turn it on she says she can't find the device. Again, turning it on in either app manually works fine. Any advice?
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3 Reply
Re:Alexa will turn off but won't turn on
2017-12-05 16:33:03
Have better ask Amazon for support.
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Re:Alexa will turn off but won't turn on
2017-12-06 11:00:17

Anton L.Z. wrote

Have better ask Amazon for support.
Nope. I'll just return it and get a WEMO.
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Re:Alexa will turn off but won't turn on
2021-08-13 03:02:08

@Nrbace same

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