After linking my HS1XX TP-Link to Alexa; device disappears from Kasa app

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After linking my HS1XX TP-Link to Alexa; device disappears from Kasa app

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
After linking my HS1XX TP-Link to Alexa; device disappears from Kasa app
After linking my HS1XX TP-Link to Alexa; device disappears from Kasa app
2018-01-22 00:49:22
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ISP :

I just linked my Smart Plug/ light to my Alexa.
The device no longers appears on my Kasa app but it still appears in my roommate's App. I can not add the device because now the app doesn't recognize the wifi link.

The device works manually and verbally through Alexa/ Alexa app but is no longer accessible through my Kasa app.
I tried to add the device again, but the outlet is already synced and I can not go through the original sync process.

Thoughts?
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Re:After linking my HS1XX TP-Link to Alexa; device disappears from Kasa app
2018-01-22 11:41:31
You have to reset the device first and restart the onboarding process.
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