Having issues with HS210 kit installation

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Having issues with HS210 kit installation

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Having issues with HS210 kit installation
Having issues with HS210 kit installation
2018-02-26 06:52:58
Model :

Hardware Version :

Firmware Version :

ISP :

Looking for help. I installed the HS210 3-way switch kit and am having trouble. I believe that I have wired both switches correctly. I go through the set-up process just fine, but as soon as I activate either switch the light fixture lights for half a second then goes off and both switches appear to momentarily lose power and restart. It’s as if I’m setting off an internal safety. If I put one of the old switches back, the manual switch works fine, but the HS210 shows the same momentary lighting, then reset.My light fixture is an 11-bulb Chandelier which originally used 40W B11 socket candle bulbs, but which I recently replaced with Amazon LED equivalents.Any advice or suggestions would be appreciated.
  0      
  0      
#1
Options
4 Reply
Re:Having issues with HS210 kit installation
2018-02-28 17:40:06
This is truly a decent and instructive, containing all data furthermore greatly affects the new innovation.
  0  
  0  
#2
Options
Re:Having issues with HS210 kit installation
2018-03-01 01:38:54
The behavior of shutting off and restarting when the switch is activated is usually a wiring problem - most often an incorrect neutral. The switch is losing power - which of course does not affect manual switches. When you checked the wiring did you confirm that each wire is what you expect by measuring or only by verifying the color? You may want to double check, as depending on how the fixture is wired the colors can be misleading.
  0  
  0  
#3
Options
Re:Having issues with HS210 kit installation
2018-09-10 14:58:56
I'm having the same symptoms with an HS210 installation that I did earlier today with just one of the switches (the second switch doesn't have a neutral available, so I left it untouched with the original hardware).

The app never finished because of the missing second switch. HOWEVER, the first switch seems to have been administered correctly, it connects to the wifi, and I can see it in the app. It even pulled in a firmware update.

Can I confirm that the flashing/resetting behaviour is not related to the app issue with the missing second switch?

My gut tells me that the HS210 is too small for the box that I installed it in, and that it may be grounding out to the box. Would I expect the flashing/resetting behaviour if this were the case?

I'm also fairly new to electrical work, so one of the sanity check questions I have concerns the metallic contact/"washer" that sits between the screw and the screw hole. I wired the hot and two travellers between the screw top and the washer. Is this the expected configuration? I'm expecting 'yes'... that it's the screw itself that's conducting. Just trying to eliminate potential issues.

Thanks for your time!
  0  
  0  
#4
Options
Follow up
2018-09-24 01:49:17
Just a quick note about how my situation turned out.

It looks like I'd wired the two switches properly, and that the circuit matched the simple 3 way circuit, minus the neutral on the second switch.

The problem was with the light itself. The wiring is/was a complicated mess that I still haven't figured out. But it's definitely not a simple 3 way circuit. I'm not really chasing this one down, but just sharing details for the sake of trivia: the light has three bundles of three wire (hot, neutral, ground). But I don't see the red traveller wires from the two switches anywhere... I can understand that they *could* just run directly between the two switches, but then that means the three bundles going into the light are not directly linked to the switches (so where do those three bundles come from, then?)... and I'm not sure what would be accomplished by running the bundles with the travellers directly/uninterrupted between the two switches.
  0  
  0  
#5
Options
icon

Accessibility Adjustments

icon RESET

Choose the right accessibility profile for you

OFF

Seizure Safe

Eliminates flashes and reduces color

OFF

Cognitive Disability

Assists with reading and focusing

OFF

Vision Impaired

Enhances the website's visuals

OFF

ADHD Friendly

More focus and fewer distractions

Content Adjustments

Adjust Scale

icon
100%
icon

Highlight Title

icon

Highlight Link

icon

Text Magnifier

icon

Readable Font

icon

Adjust Fontsize

icon
100%
icon

Align Center

icon

Adjust LineHeight

icon
100%
icon

Align Left

icon

Adjust LetterSpacing

icon
100%
icon

Align Right

icon

Color Adjustment

Low Saturate

icon

High Saturate

icon

Dark Contrast

icon

Light Contrast

icon

Set Text Colors

Monochrome

icon

Set Title Colors

High Contrast

icon

Set BackgroundColor

Orientation Adjustments

Muted

icon

Hide Images

icon

Read Mode

icon

Stop Animation

icon

Reading Mask

icon

Highlight Hover

icon

Big Black Cursor

mutedicon

Big White Cursor

icon

Hide Video/Audio

icon

Stop Video

icon

Stop Audio

icon

Hide Animation

icon

Reading Guide

icon

Useful Links