Plug not connecting to Note 8

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Plug not connecting to Note 8

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Plug not connecting to Note 8
Plug not connecting to Note 8
2018-06-06 18:59:48
Model :

Hardware Version :

Firmware Version :

ISP :

I cannot get the plug to connect to my Note 8. It's blinking like it should connect but it says it cannot connect. I try it manually and it says it cant that way either.
My son has a Galaxy S6 and it connects and works fine with it. Same home and same network.
I bought a pack of 2 plugs and neither work with mine.
I don't have a problem with my Note 8 connecting with anything else. The phone is fine.
Any ideas?
Thank you.
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#1
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2 Reply
Re:Plug not connecting to Note 8
2018-06-11 16:19:57
It's better to provide a error screenshot of the kasa app.
Besides, what's the OS version on Note 8?

Have you tried removing the kasa app and reinstalling it?
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#2
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Re:Plug not connecting to Note 8
2018-06-11 19:08:46
It was resolved.
I created another account and logged into it. Apparantly I didn't have something correct in the initial setup
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#3
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