Wiring problrm with HS201 kit 3 way smart switch

Wiring problrm with HS201 kit 3 way smart switch
Wiring problrm with HS201 kit 3 way smart switch
2018-09-30 05:17:08
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I purchased the 3 way smart switch HS201 kit to install in my kitchen. The smart switch install instructions requires 2 traveler wires. I only have 1 traveler wire(1 black, 1 red and 1 white). I installed the switches and powered them up. They do not work manually and I get a slow blinking amber light. The reset button does nothing. Can I use these switches with only 1 traveler wire?

Thank you in advance for your responses.
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Re:Wiring problrm with HS201 kit 3 way smart switch
2018-10-09 02:34:13
Without actually seeing your configuration, it is hard to say but - it could be that the white and red wires are both travelers. When wired to the original 3-Way switch, were the red and white wires across from each other on opposite sides of the switch? Disclaimer - I am assuming you are in the US. If not, please disregard all of this.
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