HS105 won't connect to wifi/app
HS105 won't connect to wifi/app
My smart plugs 105 were working perfectly fine and now seem to have solid orange light and no longer come up on the My KASA app on my phone. I have tried resetting them multiple times. and moved their location to another outlet. Nothing seems to work they do connect and when it comes to connecting to the wifi it won't connect and gives me an error message to try again. Anyone had any similar issues and if so how was it resolved? Not sure if I should just buy new ones or try to resolve the issue.
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@PNWNDR25 I'm new to all this. I bought 2 HS105's from Best Buy 2 weeks ago (12/1/20) and after a few attempts (due to my unfamiliarity) managed to connect them to my home wifi. I travel so I'm happy with them for controlling a few appliances at home remotely. In fact, I was so happy I bought 4 more HS105s a few days ago, but I cannot get any of them to connect to my home network. They all fail at the point where I put the wifi ID, psw into the App.
The only change I've made since the original install was that I upgraded my iPhone from IOS 13.x? to 14.2...and now my iPhone is warning me that my WPA2 psw is weak. This is definitely an IOS change and was not there in IOS 13.x.
I have several ideas before I return these devices. I'll get my iPad and use that to try and connect. I'll go over a friends house and try their wifi network with both my iPhone and iPad. The last option is to reset my wifi router. I'm afraid that I'll lose the original 2 mini-switches that I installed.
I am hopeful that TP-Link will beef up the App for diagnostics on these connection fails.
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I have two HS105 Minis that have recently started behaving like indicated in this thread. There have been no changes to my wireless network (configuration, the position of router, firmware) but these devices, including one of two active HS200 switches, have started dropping off and not coming back online.
I have factory reset both, uninstalled and reinstalled Kasa application (Android) but am no unable to reconfigure them.
During installation, I have the amber/blue lights, I am able to connect to the devices (TP-Link_Smart Plug_E515, for example), select my home network and join (phone switches back to home wifi, but the failure occurs at the "connecting smart plug to your home network" step. The device flickers blue, but is unable to connect to the network.
I am running a DLink DIR-867 in SmartConnect wireless mode (autoconfigure 2.4 and 5Ghz networks for channel, speed, etc.) which it has been since installation.
Are there additional troubleshooting documentation that I can go through? I have tried manually configuring channels and channel width, WPA security and all...to no avail.
It seems like there are several others whose HS105's have simply stopped working...has anyone figured this out?
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All of my HS105's are still operating fine. However, I do recall when I installed the last 4 switches, there was a moment where the App asked me if I wanted to upgrade the firmware and I did so for all 4.
The only other comment I have is somewhere, like in the Install Manual (which I found online...) it said the mini-switches have to be on a 2.4Ghz network. You mention a 5Ghz network, so you may want to check that.
I would take a switch or two and install them on another wifi network and see how that goes. It's hard to troubleshoot these problems without some good software tools.
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Just an update to my issues with HS105 connectivity...
I replaced my single router with a Google Nest Wifi mesh solution and have had zero connectivity issues with the HS105. FOr this reason, I believe the issue was with my network infrastructure.
This was concerning as there was no hardware or firmware updates to the infrastructure. Nor, were any changes made to its layout. The only things I believe it could have been were
- Partial failure of the routers wifi components
- New Wifi signals from neighbours.
I did use an application from Google Play called WiFi Analyzer that assisted with finding a clearer channel for my WiFi signals.
Hope this helps someone else...
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I had the same issue with 2 out of 3 of my devices. I had deleted all groups and devices from kasa and Alexa to reconfigure living space. But, same as others here, was not able to connect to WiFi after. Came across hint on tp-link page for setup. It says you can manually connect to unit via WiFi settings. So when I got to part where you confirm the unit is flashing orange and blue, before clicking next, I went to WiFi settings and connected manually to unit. Then went back to kasa app to finish setup. Hope it will solve your issue too.
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