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Cannot add smart action with android but can with ios. -- HS103P2

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Cannot add smart action with android but can with ios. -- HS103P2

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Cannot add smart action with android but can with ios. -- HS103P2
Cannot add smart action with android but can with ios. -- HS103P2
2020-05-22 19:40:03
Model: HS103  
Hardware Version:
Firmware Version: current, they updated when I added them a few days ago.

I'm having trouble adding a smart action with my Galaxy Note 10+, Android 10.  It keeps telling me:

 

"Creation failed  We won't be able to save the smart action at this moment.  Pleast try again later.

 

If I use an old iphone I have it works find. I even had to use the old iphone to setup the plugs, I couldn't get the android to work for that either.    However, I can see the devices with the android and I can turn them off and on with the android.   Can anyone help me?

 

TIA

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Re:Cannot add smart action with android but can with ios. -- HS103P2
2020-05-26 16:26:59

@RichJ 

 

Are the Kasa apps the same versions?

 

If you reinstall Kasa on the Galaxy does the issue still happen?

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#2
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Re:Cannot add smart action with android but can with ios. -- HS103P2
2020-05-26 18:15:47

I uninstalled, rebooted phone, and re-installed and now it's working.  No idea what that was about.  I installed the app on phones the same night.  Once the android wouldn't work I tried the iOS and it did...  Anyway it's all good now.  Thank you!

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