switch and plugs are no longer connecting to the network.

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switch and plugs are no longer connecting to the network.
switch and plugs are no longer connecting to the network.
2020-06-03 15:59:48
Model: HS220  
Hardware Version:
Firmware Version:

Not sure what the version is and the app indicates the fireware is up to date. Suddenly all TP-Link switches (HS 200 and 220) and plugs (HS105) stopped connecting to the wi-fi network. I have other home devices and they connect and work fine. Only this brand are having issues. nothing has changed on my network. Router Orbi is uptodate and working well. Please help troubleshot.

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#1
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6 Reply
Re:switch and plugs are no longer connecting to the network.
2020-06-03 18:28:35

@GaryD 

 

What are the colors of all the LED lights?

 

Take the HS105 and remove it from the outlet and plug it back in. What is the pattern of the LED light?

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#2
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Re:switch and plugs are no longer connecting to the network.
2020-06-03 18:32:51

@Tony The HS 200 and 220 are blinking green and HS105 is blinking blue.

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#3
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Re:switch and plugs are no longer connecting to the network.
2020-06-03 19:51:54

@Tony  Any help on this? Who can I call? I way to many of your plugs  and switchs to not have them working? This is bevcoming an issue that needs to be address. Thanks

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#4
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Re:switch and plugs are no longer connecting to the network.
2020-06-03 20:20:28 - last edited 2020-06-17 18:08:20

@GaryD 

 

Please get a hold of our support here: Link

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#5
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Re:switch and plugs are no longer connecting to the network.
2020-06-17 00:04:22

@GaryD Another advices?

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#6
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Re:switch and plugs are no longer connecting to the network.
2022-01-18 14:25:20

@GaryD .  Help.   I was hoping you found a solution for your Orbi and TP Link switches to peacefully coexist that you are willing to share.  Any info you could share would be greatly appreciated.

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#7
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