Bulb turn off during setting and now is permanently off

Bulb turn off during setting and now is permanently off
Bulb turn off during setting and now is permanently off
2020-06-05 20:49:28
Model: KL110
Hardware Version:
Firmware Version:

I bought 3 bulbs, 2 were set without problem whereas one did not. Bulb was initially ok (turned on when plug it) but accidentally switch went off. When tried to turn back on, did not work. I tried to reset and any of the options recommended have worked. Nothing brings light on. Should I return it?

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Re:Bulb turn off during setting and now is permanently off
2020-06-05 22:54:51

@Lufecoro 

 

If the physical switch is on, and you screw in the smart bulb it will turn on. If it does not then the bulb is likely bad.

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