Outdoor plug - patio lights stay on and dim in off mode

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Outdoor plug - patio lights stay on and dim in off mode

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Outdoor plug - patio lights stay on and dim in off mode
Outdoor plug - patio lights stay on and dim in off mode
2020-08-11 08:32:05
Model: KP400  
Hardware Version:
Firmware Version:

I just installed the smart wi-fi outdoor plug today (kp400).  I can turn my patio lights on and off with the app just fine - so I thought. But, I see that when the lights are “off” on the app, they are still actually on but very dim. 

 

Is is my plug defective?  

 

If not, how do I get my lights to turn off all the way using the plug. The whole point was to not have to physically unplug my lights. 

 

Thanks!

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Re:Outdoor plug - patio lights stay on and dim in off mode
2020-08-12 17:25:19

@Cali123 

 

Take the plug to a lamp inhouse, then test is on other light fixtures. 

 

It may be those bulbs do not work well with the plug or vice versa. 

 

I would look up the bulb makers and see what devices were tested so that the bulbs remain completely off.

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