HS110/100 unable to add in SmartThings new app

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HS110/100 unable to add in SmartThings new app

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
HS110/100 unable to add in SmartThings new app
HS110/100 unable to add in SmartThings new app
2020-09-29 21:25:13
Model: HS110  
Hardware Version: V1
Firmware Version: 1.2.5

I have several HS110/HS100 outlet plugs which work fine in the Kasa app. I tried to add existing plugs to the ST app and it shows them when I am in the add process but when I click done they do not show in the ST app under the room I selected. No error messages. What gives?

 

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Re:HS110/100 unable to add in SmartThings new app
2020-09-30 17:02:53

@Kahn867 

 

On the top right of the main dashboard select the three dots and select edit to see if all the devices in Kasa show in the smart things app. (ex. 6/6 devices). 

 

You could also try creating a new room and adding your devices to that to see if all the plugs finally show up.

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