KL130 light does not turn on... At all

KL130 light does not turn on... At all
KL130 light does not turn on... At all
2020-10-27 03:05:24
Model: KL130
Hardware Version:
Firmware Version:

So I've been away from home for several (6+) weeks and when I got home my roommate had moved out and took their router, so after buying a new one I went to reconnect my light to the new WiFi and discovered that it's not turning on... at all. I know my lamp works (or at least it's getting power) because it's one of those lamps with outlets and the outlets work. No matter how many times I turn the switch, the light never turns on.

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Re:KL130 light does not turn on... At all
2020-10-27 20:57:36

@cooltop101 

 

Take the bulb to a completely different socket to see if you are seeing the same thing. If the bulb still does not turn on, then it may have an issue. I would then reach out to our support team at that point.

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