KP200 trouble

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

KP200 trouble

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
KP200 trouble
KP200 trouble
2021-02-16 22:54:53
Model: KP200  
Hardware Version: V1
Firmware Version: 1.0.9

hello

 

The name of my switch changes every 5 seconds between the original name and the one I gave them and those if are very slow to react. The problem appeared like that for no apparent reason I tried a reset and a hard reset and there is nothing to be done.

 

help me please

regards,

Philippe

 

 

  0      
  0      
#1
Options
3 Reply
Re:KP200 trouble
2021-02-18 19:32:34

@Philippe1234 

 

Is the KP200 connected to a network that has multiple network names that are the same?

 

For example:

 

Router 2.4G: mywifi

Router 5G: mywifi

 

If so, try and make it so that the plug is connected, to a network name where only that device has the wireless name so something like:

 

Router 2.4G: mywifi (plug connected to this network)

Router 5G: mywifi-5G 

  0  
  0  
#2
Options
Re:KP200 trouble
2021-02-18 19:41:10

@Tony 

 

I deactivated my 5g during the setup. I have 2 other plugs and 2 other switches which works very well. This one started to malfunction overnight, it's very strange.

  0  
  0  
#3
Options
Re:KP200 trouble
2021-02-26 00:55:57

@Philippe1234 

 

Please reach out to our support team if you are still experiencing the same issue, in the main time check to make sure the plug has the latest firmware by going in the Kasa app menu on the top left then settings then firmware upgrade.

  0  
  0  
#4
Options

Information

Helpful: 0

Views: 487

Replies: 3

Related Articles