KL130 won't respond to pings, blinks, responds to 2-3 pings, rinse, repeat
Greetings, first post.
I have a new KL130, fresh out of the box, that will not remain pingable on my network. It will respond to 2-3 pings, then go unresponsive for ~30s, then the lamp will blink, and a few seconds later it will respond to 2-3 pings, then go unresponsive again.
I've done the 10x power cycle reset at least five times now, then gone through the setup. No improvement.
I have four more of these smart bulbs, no problems there. I have around 16 other Kasa wall switches, plugs, and outdoor plugs. No problems with any of them other than this one KL130.
It's in a room with three smart plugs, a smart switch, and two other KL130s. The WAP is a Ubiquiti UAP 2.4Ghz in low-power mode, about 10' from the bulb. There's a dedicated SSID for the smart devices in this room. I've tried a different SSID on another WAP (a UAP-AC-LR). No difference.
I've tried a different light fixture. I've tried a different electrical circuit in a different room. No joy.
There are plenty of available IP addresses in the DHCP pool. I've tried reserving a static IP for this lamp, but it didn't help. I've since removed the static mapping.
My firewall reports that nothing is being blocked from or to the lamp's IP address and the Internet. My home network is flat.
Did I mention that it's the second KL130 that's doing this, fresh out of the box? Both from Amazon/Amazon, purchased separately, within the last 10 days.
Since there are two KL130s with the same problem, it could point toward a problem on my side, but remember, all of my other Kasa devices - including four other KL130s - are working perfectly.
I'm out of ideas and I've spent two long hours on a $15 smart bulb. I've got a KL125 on the way to see if I have better luck with it. Sadly, if both of these KL130s are somehow defective, and that's a long shot indeed, I can only return one of them because one of the cartons went out in the wheelie bin yesterday.
Does anyone know what could be the problem here? Thank you --
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@xpanmanx thanks for the detailed info. My network is a mishmash of old hardware running different services. Everything routes through a Netgear R6700, but it doesn't handle anything else except a couple static routes. I'm gonna take my network back to basic bare bones, see if I can get it working, and then start turning stuff back on. After the work I did last night, I'm starting to think this is a network configuration or some sort of network conflict issue. I'll let you know what I come up with, if anything. For now, I have the bulb behind a double NAT on DMZ.
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@xpanmanx One hopes that TP-Link is watching this conversation. We're giving this problem the good ol' college try ... maybe it will be of benefit to them.
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@xpanmanx Are you running homebridge? I narroed it down to my main server. WHen I disable the homebridge service, the bulb reacts fine to the Kasa app. as soon as I re-enable the homebridge service, it stops working.
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@jlboggsCO Nope, no Homebridge here. All Amazon/Alexa controlling Kasa, Hue, and August devices.
We have some Apple devices, but we don't use HomeKit. I don't even mention it to Siri.
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@xpanmanx so something with homebridge is definitely my issue. I'm going to try updating everything (a couple plugins are out of date) and see if that corrects the issue. Unfortunately it sounds like you and I do in fact have 2 separate issues. Might be worth looking to see if something is DDOSing the bulb. I believe that is what was happening with homebridge.
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@xpanmanx I'm calling this fixed on my end. A while back homebridge started requiring a newer version of node.js. I've been putting this off for a while and finally decided to take the plunge and get this updated. Well magically everything is working again. My guess is there was a problem with the TPLink plugin and the previous version of Node.js and this was causing some sort of DDOS on the bulb. Good luck to you getting everything fixed. I would start looking for something hammering the bulb with requests.
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An issue that I have seen so far is bulbs or other smart devices rebooting due to APs with the same SSID, but like you mentioned the device has a dedicated SSID.
If that may be causing the momentary lapse in ping response then you can try this beta firmware to see if it may help (KL130 v2): link
Instructions are inside of the archive.
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@Tony, thanks, I've since returned the two most recent KL130s and tried a KL125, which is working fine.
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@xpanmanx what is the DTIM Period set to on your access point?
I don't have Ubiquiti, but my understanding is that they used to default to DTIM period of 1, but they've since changed it to 3 in newer firmware, but that the change only affects new deployments (i.e. it won't change existing settings).
I have a TP-Link EAP225 and it also used a default of 1, but the KL130 bulbs play up and wouldn't hold a connection. After changing DTIM to 3 they're rock solid.
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@CX23882, that's a quality response. Thank you.
Ubiquiti's default DTIM setting has been "3" for a good while now. When they made the change, customer-configured DTIM settings were maintained, but default settings were changed to "3". This is true of every software upgrade since.
All of my SSIDs are set to DTIM "3":
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