Kasa HS110 (UK) V1.0 smart plug has died

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Kasa HS110 (UK) V1.0 smart plug has died

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Kasa HS110 (UK) V1.0 smart plug has died
Kasa HS110 (UK) V1.0 smart plug has died
2021-03-04 19:25:38
Model: HS110  
Hardware Version: V1
Firmware Version:

I have a TP-Link Kasa HS110 (UK) V1.0 smart plug that has stopped working for no obvious reason.

It's totally dead - No LED indicator lit, no power output from the socket. I used it to power on/off a 40 Watt lamp for less than a years use.

I have tested the power fuse in the HS110 with a continuity tester and it's fine.

This smart plug has since greyed out on the Kasa app.

Is there a known problem with some of the v1.0 smart plugs?  Is there a fix?

 

  0      
  0      
#1
Options
3 Reply
Re:Kasa HS110 (UK) V1.0 smart plug has died
2021-03-08 16:48:41

@mp10 

 

If the plug is not responding in any way be it simply plugging it back into the outlet then it may have died. The specs indicate the plug supporting 2.99 KW so the bulb should not be burning out the plug.

  0  
  0  
#2
Options
Re:Kasa HS110 (UK) V1.0 smart plug has died
2021-03-08 17:42:44

@mp10 

With a low current demand, I'm guessing it's unlikely an internal component would have burnt out and I'm guessing the smart plug must have over-current protection circuitry built-in, in the unlikely event. 

Can the smart plug be disassembled to diagnose the fault?

Is it possible to repair?

 

  0  
  0  
#3
Options
Re:Kasa HS110 (UK) V1.0 smart plug has died
2021-03-10 22:32:41

@mp10 

 

We don't have any information for self-repair, but our plug so comes with a manufacturer warranty.

 

Here is the warranty page for your region: https://www.tp-link.com/uk/support/replacement-warranty/


I believe your device should have a 2-year warranty. In that case, reach out to our support team to see what they may be able to do for you.

  0  
  0  
#4
Options
icon

Accessibility Adjustments

icon RESET

Choose the right accessibility profile for you

OFF

Seizure Safe

Eliminates flashes and reduces color

OFF

Cognitive Disability

Assists with reading and focusing

OFF

Vision Impaired

Enhances the website's visuals

OFF

ADHD Friendly

More focus and fewer distractions

Content Adjustments

Adjust Scale

icon
100%
icon

Highlight Title

icon

Highlight Link

icon

Text Magnifier

icon

Readable Font

icon

Adjust Fontsize

icon
100%
icon

Align Center

icon

Adjust LineHeight

icon
100%
icon

Align Left

icon

Adjust LetterSpacing

icon
100%
icon

Align Right

icon

Color Adjustment

Low Saturate

icon

High Saturate

icon

Dark Contrast

icon

Light Contrast

icon

Set Text Colors

Monochrome

icon

Set Title Colors

High Contrast

icon

Set BackgroundColor

Orientation Adjustments

Muted

icon

Hide Images

icon

Read Mode

icon

Stop Animation

icon

Reading Mask

icon

Highlight Hover

icon

Big Black Cursor

mutedicon

Big White Cursor

icon

Hide Video/Audio

icon

Stop Video

icon

Stop Audio

icon

Hide Animation

icon

Reading Guide

icon

Useful Links