This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.Lost connectivity to 2 of our cameras, EC60, bought 2 new ones, same issue
What you can try is to temporarily disable the 5G wireless band on your router. Factory reset the camera by holding the reset button for 20 seconds after it has booted up. Verify the wireless password by forgetting your wireless network on your smartphone then connecting back, and entering the same wireless password that you were using when setting up the EC60.
I first purchased a Philips home security camera - two of them - when they were just coming out and very expensive.
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