Plug stays ON all the time

Plug stays ON all the time
Plug stays ON all the time
2022-02-22 02:51:10
Model: HS103
Hardware Version: V1
Firmware Version:

Dear community,

 

 

The smart plug is not turning off. After soft and hard reset, it always stays ON.

 

We tried resetting and other things from this forum and YouTube, but kept staying ON all the time.

An email was sent requesting a replacement, but I wonder if there is something else that I could try to fix.

 

It seems to be a common malfunction for this product.

 

Kasa Smart Wi-Fi Plug Mini

Model: HS103

 

 

Have a great day.

 

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