Kasa Doorbell Activity Zones Do Not Work

Kasa Doorbell Activity Zones Do Not Work
Kasa Doorbell Activity Zones Do Not Work
2022-05-19 17:03:02
Model: KD110  
Hardware Version: V2
Firmware Version: 2.3.13

I need help with my Kasa KD110 Doorbell, the activity zones do not work and I get notifications every time someone walks by our home.

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Re:Kasa Doorbell Activity Zones Do Not Work
2022-05-20 17:01:42

Hi @Maritinb,

 

https://www.youtube.com/watch?v=xh6f5jrYEW8

 

We actually have a video on how to create the activity zones, I just anted to make sure that they were configured the same. Some other camera manufacturers will have you paint out the part of the image that you do not want detected. Please ensure that the area that you want to detect activity in is the selected in the image.

 

Please also make sure that the camera is not detecting motion from other object, such as moving leaves or reflections. If the issue persists, I would recommend attempting to isolate the camera and see if it's still triggering when there is absolutely no movement.

 

 

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