Kasa Smart Plugs grayed out and unreachable
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I have three HS103 plugs at a remote location feeding surveillance cameras. Out of the blue, the plugs grayed out and are unreachable via Kasa App on both iPhone and iPad. The power is still reaching my cameras but the schedules on the plug don't work anymore. Since the cameras are working and I can view them remotely, the issue is not the WiFi network. Getting at the location and physically resetting the plugs is not an option at this time. The property is 500 miles away.
Is there any way I can reset the plugs remotely without physically being there?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Do you happen to have remote management of your router enabled?
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Figures...
The plugs will normally remain in last state when loosing connection or after a power outage.
If they were stuck in local mode you wouldn't be able to control them remotely but the schedules should still work at least until a power outage.
Make sure remote management actually works remotely before your 500mi away remote.
- Copy Link
- Report Inappropriate Content
Otrip wrote
If they were stuck in local mode you wouldn't be able to control them remotely but the schedules should still work at least until a power outage.
Make sure remote management actually works remotely before your 500mi away remote.
@Otrip The problem is the schedules don't work anymore. I will definitely try the remote management before I drive back :)
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Really anything that could causes them to loose their internet connection.
Why they loose it when nothing else seems to be effected and why they don't always come back online is a mystery.
Quite a few other threads discussing similar issues but no real one fits all solution.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 910
Replies: 9
Voters 0
No one has voted for it yet.